How we handle your personal information.
Last updated: January 2024
IH Electrical is a sole trader electrical services business based in Kilmarnock, East Ayrshire, serving customers across Ayrshire including Millport and the Isle of Arran.
Contact: 07460 612705
When you contact us for a quote or to arrange work, we may collect:
• Your name and contact details (phone number, address)
• Details about your property and the electrical work required
• Photos you send us of your electrical installation
• Communications between us via WhatsApp, phone, or other means
We use your information to:
• Provide quotes for electrical work
• Carry out and complete electrical work you've requested
• Issue certificates and documentation for completed work
• Contact you about your enquiry or job
• Keep records for legal and accounting purposes
We don't sell your information to anyone. We may share your information with:
• Regulatory bodies when required (e.g., for Building Regulations notifications)
• Our accountant for business records
• Suppliers when ordering materials for your job (delivery address only)
We keep records of completed work for at least 6 years for legal and insurance purposes. Enquiries that don't proceed to work are deleted after 12 months.
Under UK data protection law, you have rights including:
• The right to access information we hold about you
• The right to have inaccurate information corrected
• The right to have your information deleted (subject to legal requirements)
To exercise these rights, contact us on 07460 612705.
This website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies – small text files placed on your device. The information collected is anonymous and used only to improve the website.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
When you contact us via WhatsApp, your messages are processed by WhatsApp (owned by Meta). Please see WhatsApp's Privacy Policy for information on how they handle your data.
We may update this policy from time to time. Any changes will be posted on this page.
If you have questions about this privacy policy or how we handle your information, please contact us on 07460 612705 or via WhatsApp.